FAQs

1. You may browse the Course Library before creating an account. When you select and purchase a course, you will be prompted to sign in or create a learner account.
2. When creating your account, please use an email address you check regularly. This email will be used for course-related messages, password assistance, and certificate notifications.
3. Keep your username and password in a safe place. Your account allows you to access your courses, monitor your progress, and retrieve your completion certificates.

1. Visit the Course Library and select the course you would like to take. Review the course description, learning objectives, estimated completion time, continuing-education information, and price before purchasing.
2. Select the enrollment or purchase button and follow the checkout instructions. You may be asked to create an account or sign in before completing your purchase.
3. After payment is successfully processed, the course will be added to your learner account.

1. Select My Course Portal on this website and sign in using the username and password associated with your learner account.
2. Your learner dashboard will display the courses in which you are enrolled. Select a course to begin or continue your training. TalentLMS records your progress, allowing you to leave and return later without starting over.
3. For the best experience, use a reliable internet connection and an updated web browser.

1. A learning path is a group of related courses organized around a common subject. For example, the Access to Health learning path may include several courses addressing healthcare access for autistic adults with co-occurring intellectual disabilities and other complex support needs.
2. You may enroll in an individual course without completing the entire learning path. Each course has its own requirements and certificate of completion.
3. Learning paths are provided to help you identify additional courses that may support your professional development.

If you experience difficulty creating an account, purchasing or accessing a course, resetting your password, recording your progress, or retrieving a certificate, please send us a message through our contact form here. Please choose the dropdown "Get Technical Support" under the subject of your message, fill out the necessary sections and we'll get back to you soon.

Response time: 24 to 48 hours.